Privacy Policy

Golden Green Hotels, located at Schipholweg 3 2316 XB Leiden, is responsible for the processing of personal data as reflected in this privacy statement.

Contact information:
https://goldengreenhotels.nl
Schipholweg 3 2316 XB Leiden
+ 31 071 – 408 35 00
Sales@goldengreenhotels.nl

Personal data we process

Golden Green Hotels processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

– First and last name
– Gender
– Date of birth
– Birthplace
– Address information
– Phone number
– E-mail address
– IP address
– Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Data about your activities on our website
– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
– List of customer contact information via an app
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at sales@goldengreenhotels.nl and we will remove this information.

For what purpose and on the basis of which basis do we process personal data?
Golden Green Hotels processes your personal data for the following purposes:

– Handling your payment
– Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– Informing you of changes to our services and products
– Allowing you to create an account
– To deliver goods and services to you
– Golden Green Hotels analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
– Golden Green Hotels tracks your browsing habits across different websites to help us tailor our products and services to your needs.
– Golden Green Hotels also processes personal data if we are legally required to do so, such as data we need for our tax return.

How long we keep personal data
We do not keep your personal data longer than necessary, unless there is a legal obligation on us to keep your personal data longer or you have given us permission to keep data longer. In the latter case, you always have the option to withdraw your consent.

Our basic principle is that we keep personal data only as long as necessary to provide you with our products and/or services. After this, we will delete your personal data unless we are prohibited from doing so by law.

Sharing personal data with third parties
Golden Green Hotels does not sell your data to third parties and will only provide it if it is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Golden Green Hotels remains responsible for these processing operations.

Cookies, or similar techniques, we use
Golden Green Hotels uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Golden Green Hotels uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to set them. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties.
These include advertisers and/or the social media companies. Below is an overview:
Cookie: Googly Analytics, Function: Analytical cookie that measures website traffic and behavior, Retention period: 5 years.

Viewing, modifying or deleting data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Golden Green Hotels and you have the right to data portability. This means that you can request us to send the personal data we have about you in a computer file to you or another organization named by you. You may send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to d.tuin@goldentulipleidencentre.nl. To ensure that the request for access is made by you, we ask that you send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen’s Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Golden Green Hotels would also like to remind you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority. You can do so at the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Golden Green Hotels takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at sales@goldengreenhotels.nl.