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Frequently Asked Questions

Prepared You're for a stay in one of our hotels and do you have a question? The We have listed the answers to our most frequently asked questions below.  Is your question not there? Please feel free Contact us, we will gladly help you!

When you made a non-refundable reservation before the 16th of March 2020 and it is not possible to travel from your country, we offer you the opportunity to change your reservation into a new arrival before the 31st of December. Neem contact op met onze reserveringsafdeling:

For Golden Tulip & Tulip Inn Leiden Centre: reservations@goldentulipleidencentre.nl

For Ibis Leiden Centre: H8087-RE@accor.com

Wij vertellen je graag hoe ons ontbijt en diner is ingericht in verband met Covid-19 (update 22 oktober). Below the adjustments per hotel.

Golden Tulip & Tulip Inn Leiden Centre:
A limited number of guests can be seated at the same time in our restaurant, reservations must be made in advance for the breakfast buffet and dinner. You can indicate a time during check-in.

Ontbijten kun je van maandag tot en met vrijdag tussen 07.00u- 10.00u. This is dived into three time slots. Op zaterdag en zondag kun je tussen 07.00u- 10:30u ontbijten. This is dived into three time slots. From Monday till Saturday our restaurant is open for dinner between 6PM- 21.30PM. At the entrance of the restaurant and bar you will find a table where you can desinfect your hands. Please wait untill a member of staff will guide you to your table.

We will only place members of the same household at the same table. Guests who are from different households but share a room, will be placed at the same table with a maximum of two persons. Only this way we can guarantee a distance of 1.5 meter between the guests and tables.

Ibis Leiden Centre:
Our “temporary” breakfast has been prepared with the utmost care for you. Hygiene and freshness are our top priority. The coffee and tea can be consumed in bamboo cups. Dit is ook mogelijk met een deksel voor de take away. Onze producten en bestek zijn mono verpakt om zo de hygiëne en veiligheidsmaatregelen te waarborgen voor onze gasten. Our buffet consists of pre-packaged items, including fresh meats and cheese. Vers afgebakken petit pains, overheerlijke croissants, Jus d’orange, mineraalwater, vers fruit en diverse soorten yoghurt vind je op ons buffet! Uiteraard ontbreekt hier ook een vers gekookt ei niet. Wij vragen je wel voor het betreden van de ruimte je handen te reinigen.

By car from Amsterdam/ Schiphol (A4/A44):

You follow the A4 in the direction of “The Hague”. After Schiphol, choose the A44 towards “The Hague Centre/Leiden West”. Take from this highway exit Leiden/Katwijk. Turn left at the end of the exit and follow the signs “Center” and/or “Station”. At the end of the road, continue under the track and then turn into the tunnel at the traffic lights. At the end of the tunnel right at the traffic lights turn right and then directly to the right. You are now at the back of the hotel. Ask at the reception for a parking ticket.

By car from The Hague/Wassenaar (A44):

Follow the A44 in the direction of Wassenaar / Amsterdam and take the exit Leiden. At the end of the exit, turn right and follow the signs “Centrum” and / or “Station”. At the end of the road, continue under the track and then turn into the tunnel at the traffic lights. At the end of the tunnel right at the traffic lights turn right and then directly to the right. You are now at the back of the hotel. Ask at the reception for a parking ticket.

By car from Rotterdam/Utrecht (A12/A4):

Je volgt de A4 in de richting Amsterdam tot de afslag Leiden – Noord/ Leiderdorp (afrit 6). End exit to the left. Then follow the signs for Leiden Central Station. On the schipholweg you turn left at the 1st traffic lights (before the tunnel) (Parmentierweg) and immediately right again. You are now at the back of the hotel. Ask at the reception for a parking ticket.

By public transport:

Trains arrive in Leiden 4 times an hour from Amsterdam, Schiphol and The Hague. All buses that run into Leiden also stop at the NS station. From the main entrance you will see our hotel diagonally left on the other side of the road ( (100 meters).

From the direction of Amsterdam:

  1. Follow the A4 / E19 in the direction of The Hague
  2. After 4.2 km, at the Badhoevedorp junction, follow the A4 / E19 towards The Hague.
  3. After 15 km at junction Burgerveen, follow the A44 in the direction of Leid-West.
  4. After 17 km take the exit Leiden (exit 8).
  5. After 0.5 km, turn left onto Ingenieur G. Tjalmaweg (N206) towards Leiden.
  6. After 250 meters, go straight on Plesmanlaan in the direction of Leiden.
  7. After 1.9 km, turn left onto Morssingel.
  8. Keep right and follow signs for Ibis Leiden Center Parking.
  9. You have arrived at the Morssingel.

From the direction of Rotterdam:

  1. Follow the A13 / E19 in the direction of Delft / The Hague.
  2. After 14 km at junction Ypenburg, follow the direction A13 / E19 towards Amsterdam.
  3. After 3.1 km, at the Prins Clausplein junction, follow the A4 / E19 towards Amsterdam.
  4. After 11 km take exit Zoeterwoude-Dorp (exit 7).
  5. After 0.5 km, follow the Burgermeester Detmersweg (N206) in the direction of Leiden.
  6. After 2.1 km, turn right onto Churchilllaan.
  7. After 1.8 km, turn right onto Haagweg.
  8. After 0.7 km, turn left onto the Rijnzichtbrug.
  9. After 0.6 km, turn right onto Morssingel.
  10. Follow the signs for Ibis Leiden Parking.
  11. You have arrived at the Morssingel.

From the direction of Utrecht:

  1. Follow A12, E25, E30 in the direction of The Hague.
  2. After 22 km take the Bodegraven exit (exit 12a).
  3. After 21 km, turn left onto the A4 ramp, Zoeterwoude-rijndijk  (exit 6a) towards The Hague.
  4. After 1.2 km take exit Zoeterwoude-dorp (exit 7).
  5. After 500 meters, turn right onto Hofvlietweg in the direction of Leiden / Zoetermeer / Zoeterwoude.
  6. After 175 meters, turn left onto the Europaweg (N206) towards Leiden.
  7. After 1.7 km, turn right onto Churchilllaan.
  8. After 1.8 km, turn right onto Haagweg.
  9. After 0.7 km, turn right onto the Rijnzichtbrug.
  10. After 0.6 km, turn right onto Morssingel.
  11. Follow the signs for Ibis Leiden Center parking.
  12. You have arrived at the Morssingel.

Golden Tulip & Tulip Inn Leiden Center: check-in from 3 pm and check-out before noon.

Ibis Leiden Center: check-in from 2 pm and check-out before noon.

Arare you taking the car to one of our hotels? Then that’s not a problem. We like to tell you the parking possibilities.

  • Golden Tulip & Tulip Inn Leiden Centre: Parking is possible at the rear of our hotel. The cost of this is € 12.50 per night. For meeting guests, the cost is € 8 per day.
  • Ibis Leiden Centre heeft geen eigen parkeergelegenheid. We have parking spaces behind our hotel of the Municipality of Leiden. Dit is op het Morssingel terrein en betaald parkeren van maandag t/m zaterdag tussen 09.00-21.00 en op zondag tussen 13.00 en 21.00 uur. The cost of this is € 2.80 per hour or € 14,- for a 24-hour ticket. Hier kan alleen contact met munten of met Maestro betaald worden.

You will pay tourist tax if you are staying in a municipality where you are not registered. This applies to a business as well as a tourist visit. De hoogte van de toeristenbelasting in de gemeente Leiden is als volgt:

  • Municipality of Leiden: €2.50

Yes, this is of course possible in our luggage rooms.

In all our hotels Dutch, English and German are spoken.

Yes, that’s possible! Pets are allowed In all hotels. There is an extra charge for the cleaning which will be added to the hotel room. Pets are only not allowed in the restaurants. For all hotels, the surcharge is € 25 per pet per night.

No worries! Feel free to contact the hotel where you have stayed to look at our found items and we can make sure that the item comes back to you.

Because we want to offer everyone as pleasant a stay as possible, we think it is important to take the utmost account of possible wishes. For us it is important to know certain requirements such as food allergies in advance. Please give this to our receptions or when making a reservation.

Op alle door ons aangegane overeenkomsten zijn van toepassing onze Uniforme Voorwaarden Golden Tulip & Tulip Inn Leiden, deze zijn gebaseerd op de Uniforme Voorwaarden Horeca (UVH). These are for inspection by us and will be sent free of charge on request. Our terms are binding on anyone who uses our services.

In Our hotels We are 24/7 working on the environment. We have also for a number of years the Golden Green Key, the highest achievable certificate for sustainability. Companies with a Green Key label make every effort to conserve the environment, without compromising their guests on comfort and quality. They go a step further than the normal laws and regulations require. For more information, see www.greenkey.nl

Indien je geen gebruik wilt of kan maken van eigen vervoer / openbaar vervoer, raden wij Brouwer Tours aan. Brouwer Tours is dé specialist in personenvervoer en brengt jou graag van A naar B.